TERMS OF SERVICE

 

Attention! Before viewing this site, carefully read these conditions. If you do not agree to these terms, do not use this site.

We are pleased to welcome you to the site https://pl-cosmetics.com/ (hereinafter referred to as the "Site"). 

This contract of sale of goods (hereinafter - the "Contract") is a public offer of the Seller, offering to conclude a contract of sale of goods remotely on the following conditions.

 

Language of the Terms

1. Where PL Cosmetics has provided you with a translation of the Ukrainian language version of the Terms, then you agree that the translation is provided for your convenience only and that the Ukrainian language versions of the Terms will govern your relationship with PL Cosmetics.

2. If there is any contradiction between what the Ukrainian language version of the Terms says and what a translation says, then the Ukrainian language version shall take precedence.



1. DEFINITIONS

In this Agreement, unless the context otherwise requires, the following terms are used in the following meanings: 

โ€œSiteโ€  - a set of web pages with a repeating design, which are combined in content and navigation and placed on one web server. 

โ€œProductsโ€ - handmade products placed on the site are the result of intellectual work and is a work. The appearance of the products may differ from the pictures on the site. Products are not subject to certification, obtaining a hygienic conclusion - it is impossible for products of manual production.

โ€œProductโ€ - the object of the agreement of the parties, which was selected by the buyer from the list of products posted on the site. A detailed description of the goods is provided on the Site or provided by the Consultant.
Two identical Products may differ in color and content without changing the composition, which is due to manual production of the Products.

"Sale by remote means"  - sales by ordering on the Site, over the phone, social networks in accordance with the proposals of the consultant, through Viber, Instagram Direct and Facebook Messenger.

"Seller"  - the executor of the Buyer's order.
For sending letters, complaints, complaints
Phone: +38 (093) 114-87-90
from 10.00 to 17.00 from Monday to Friday
E-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it. 

โ€œ Buyerโ€ - any competent individual, legal entity, individual entrepreneur, in accordance with current Ukrainian legislation that he intends to purchase this or that product and pay for the receipt of such goods.

โ€œSellerโ€™s Offerโ€  - accessible information about the Goods offered for sale on the Site, in social networks, or brought to the notice of the Buyer by a consultant on prices and conditions, in accordance with the current rates of the Seller.

"Special offer"  - a proposal containing information about discounts, gifts, other special conditions for the purchase of the Goods on the Site, is notified to the Buyer by posting on social networks for sales by phone or consultant. The seller is not required to indicate that the Offer is Special.

โ€œGiftโ€  - products that are offered by the Seller as a bonus (remuneration) to the Buyer's Order, which is made out according to the Special Offer on conditions that are determined at the Sellerโ€™s discretion. Gift means the provision of a discount in the amount of the cost of the Goods, when purchasing Goods under Special conditions, subject to the conditions of the Offer.

 

IMPORTANT

 

2. MOMENT OF THE CONCLUSION OF THE AGREEMENT

2.1. The text of this Agreement is a public offer and is valid for all website visitors who have the intention, desire and ability to purchase Products.
2.2. Acceptance of an offer - the acquisition of goods in the manner prescribed by this agreement at the prices indicated on the website and acceptance of the terms of payment and delivery of goods.
2.3. The fact of the acquisition of the Goods is the unconditional acceptance by the Buyer of the terms of this Agreement.

 

3. PRICES

3.1. Prices for goods are determined in the relevant sections of the site.
3.2. The prices on the Website, in social networks, are indicated without taking into account the cost of shipping and postage. Prices may be changed by the Seller without prior notice to the Buyer, while ordered Goods are paid at prices that were valid at the time of the Order by the Buyer. 

 

4. PRODUCTS

4.1. The goods that are part of the relevant Order are owned by the Seller until the Buyer has fully paid for the cost of such an Order.
4.2. The list of goods offered for sale is determined by the Sellers. The seller has the right to change the list of goods without prior notice to the buyer. Detailed information on the names of the Goods, their main characteristics and the price is posted on the Site, in social networks and is provided by a consultant.
4.3. Information about the Goods, which may not be available on the Site, but must be brought to the notice of the Buyer, is placed on the label and / or packaging of the Goods.
4.4. The shelf life of the Goods for use is indicated on the Site from the date of their manufacture to the Buyer. 
4.5. The date of manufacture is placed on the label and / or packaging of the Product.

 

5. ORDERING

5.1. When placing an Order, the Buyer agrees:
5.1.1. By the time of conclusion of the Agreement, familiarize yourself with the contents of the Agreement, the terms of the Agreement and the prices of the Products.
5.1.2. By the time of the order, familiarize yourself with the composition of the Products, the conditions for its use, indicated on the site.
5.1.3. Before using the Goods, the Buyer must familiarize themselves with its composition, storage conditions and the date of manufacture.
5.1.4. In order to prevent an allergic reaction to the Product, the Buyer must carefully read the composition and establish the absence of allergens for themselves. In the event that the Buyer is aware of his allergic reaction to any component from the warehouse of the Goods, he should not use it to avoid the consequences of an allergic reaction.
In any case, before using the Product, the Buyer must check it for an allergic reaction by applying it to the inside of the hand and wait 15-20 minutes. In the event of an allergic reaction, the Buyer should immediately wash off the product, if the Buyer's health deteriorates, consult a doctor immediately.
5.1.5. Provide the following information about yourself: name, surname, phone number, delivery address.
5.1.6. By placing an order, the Buyer confirms that he has received all information from the Seller, the provision of which is mandatory when selling goods under the Agreement. 
5.1.7. The seller has the right, without notice, to refuse to conclude the Agreement to persons who do not agree with the Terms of Sale and / or who admit (previously committed) significant violations of the Agreement. 

5.2. Type of sales 

5.2.1 Website 
5.2.1.1. To place an order, the Buyer selects the Products that interest him by clicking on the "Add to Cart" button opposite the image of the corresponding Product on the Site. 
5.2.1.2. Completion of the Order is carried out by the Buyer by clicking on the "Confirm Order" button. From this moment the Agreement is considered concluded by the Buyer on the conditions specified therein. At the same time, the Buyer confirms full and unconditional agreement with the contents of the Order.
5.2.1.3. The Seller has the right to refuse the Buyer to place an order if the Buyer (or someone else instead) during the ordering process on the Site carries out or tries to carry out any unscrupulous manipulations, falsifications regarding the Sellerโ€™s order acceptance system, unfairly takes advantage of the systemโ€™s technical problems in order to obtain benefits, since the Buyer has the right to consider these actions of the Buyer as abuse when concluding the Agreement.

5.2.2. Order via E-Mail, Viber, Instagram Direct and Facebook Messenger 
5.2.2.1. To place an order, the Buyer selects the Products that interest him from those proposed by the consultant in accordance with the current offers, by communicating his name or main characteristics to the consultant. In addition, the Buyer may agree to the offer of additional funds proposed by the consultant.
5.2.2.2. Completion of the Order is carried out by the Buyer by confirming the list of names, volume, price of the Goods, the total amount of the order, possible Gifts that are transferred by the consultant. From this moment the Agreement is considered to be concluded by the Buyer on the conditions specified in the Agreement. At the same time, the Buyer confirms full and unconditional agreement with the contents of the Order. 

5.2.3. Order by phone 
5.2.3.1. To place an order, the Buyer selects the Products that interest him from those proposed by the consultant in accordance with the current offers, by communicating his name or main characteristics to the consultant. In addition, the Buyer may agree to the offer of additional funds proposed by the consultant.
5.2.3.1. Completion of the Order is carried out by the Buyer by confirming the list of names, volume, price of the Goods, the total amount of the order, possible Gifts that are transferred by the consultant. From this moment the Agreement is considered to be concluded by the Buyer on the conditions specified in the Agreement. At the same time, the Buyer confirms full and unconditional agreement with the contents of the Order. 

5.3. General Provisions 
5.3.1. The opportunity to place an order for the goods by communicating its name or main characteristics to the consultant is provided to the buyer, who is familiar with the list of goods of the seller, and saves the buyer time when placing an order. In this case, the Seller is not liable if the conditions for the sale of the Goods, by communicating its name or main characteristics, have been previously changed by it (the price, delivery time has changed), which the Seller is not required to inform the Buyer in advance. It is recommended that when ordering, focus on the Goods, information about which is presented in the current Offer of the Seller.
5.3.2. In case the Buyer informs the mobile phone number, information about the readiness of the Order can be provided by sending the Buyer a notification with the number of the parcel declaration on the mobile phone.
5.3.3. The Seller is not responsible for the delay in the delivery of the Order to the Buyer in case of incomplete or inaccurate data specified by the Buyer when placing the Order.
5.3.4. The fact of placing the order indicates the Buyer's consent to conclude the Agreement, familiarization of the Buyer with the terms of the contract for the sale of goods and the Buyer's consent to the terms of sale and the Agreement as a whole.
5.3.5. The seller has the right to refuse to place an order to persons who do not agree with the terms of the Agreement.
5.3.6. The Seller reserves the right to cancel the Buyer's Order for any good reason, including due to a significant violation by the Buyer of this Agreement. 

 

6. ORDER PROCESSING

6.1. Processing of an Order means verification by the Seller of information about the possibility of manufacturing the Sellerโ€™s Goods ordered by the Buyer, production of the Goods and preparation of the Order for sending to the Buyer. 
6.2. The order is processed and prepared by the Seller within 2-4 business days from the date of proper ordering by the Buyer if it is possible to manufacture it and sent by mail to the address specified by the Buyer. This period may be extended, which will be informed by the Buyer.
6.3. Orders made by the Buyer on weekends and holidays are processed by the Seller on the first business day.
6.4. If the site has information about holidays / vacations / inability to send within a certain time, making an order during this period, the Buyer agrees to process his order after the end of the specified period.
6.5. The processing time of the Order depends on the availability of raw materials for the manufacture of Goods at the Sellerโ€™s warehouse. In the absence of any raw materials for the manufacture of the Goods, from the number ordered by the buyer, at the Sellerโ€™s warehouse, including for reasons independent of the latter, the Seller has the right to unilaterally exclude such Goods from the Buyer's Order. In this case, the cost of the Order will be recalculated taking into account the excluded position of the Goods, for which there is no raw material in the Sellerโ€™s warehouse.

 

7. RETURN POLICY

7.1. Goods are not refundable.
7.2. The goods are contained in the list of goods that are not subject to return and exchange, according to the Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994 (as amended) - reference , namely: - perfumes and cosmetics; - and other products that are not related to the assortment of our online store.

8. RESPONSIBILITY OF THE SELLER

8.1. Seller agrees to fulfill the Buyer's order in accordance with the terms of this Agreement published on this Site.
8.2. The seller is not responsible for the failure to fulfill the concluded Agreement in the absence of raw materials in the warehouse for the manufacture of the Goods or withdrawal from production of one or another product, the occurrence of force majeure circumstances (including violations of the work or strike of postal and transport services and communications enterprises). In this case, the Seller has the right to cancel the Agreement (in full or in part) unilaterally, about which to inform the Buyer in writing within a period that does not exceed the aggregate processing time of the Order and the delivery time of the Order. 
8.3. The seller makes every effort to ensure the accuracy and regular updating of the information presented on the Site on social networks, while retaining the right to change at any time and without prior notice any materials posted on the Site and on social networks. 
8.4. At the same time, the Seller cannot guarantee the correctness, accuracy and exhaustive nature of the information provided, therefore, he declines any responsibility for:
8.4.1. Inaccurate, incomplete and insufficient nature of any materials posted on the Site and on social networks;
8.4.2. Any damage resulting from changes in information by third parties who have carried out unauthorized access to our Site;
8.4.3. Any damage arising as a result of the Buyer's access to the Site and / or the impossibility thereof, including direct damage and loss of profit, whatever the causes of this damage, as well as direct and / or indirect consequences. 

 

9. FEEDBACK AND COMMENTS

9.1. Contacting us or leaving comments on the site, you are responsible that this message is not illegal, harmful, threatening, libelous, insults morality, violates copyrights, promotes hatred and / or discrimination of people based on racial, ethnic, sexual, religious, social featured, contains insults to specific individuals or organizations, and also in any other way violates the current legislation of Ukraine. You agree that your message may be deleted by the Seller without your consent, and free of charge to use at your discretion. The seller is not responsible for any information posted by users of the Site.

 

9. AMENDMENT OF THE AGREEMENT

9.1. The seller reserves the right to adapt or modify the Agreement at any time. In the event of a change, the terms of the new Agreement will be communicated to the Buyer by posting a new edition on this Site. The new conditions will apply only to sales made after the change. 

 

10. PRIVACY AND PERSONAL DATA

10.1. The information provided by the User (Buyer) is confidential. The site administration uses information about the User (Buyer) for the purpose of fulfilling the Orders of the Visitor (Buyer), unless otherwise specified in this Agreement.
10.2. Filling out the registration form at https://pl-cosmetics.comThe Visitor (Buyer) voluntarily agrees to the collection and processing of his personal data by the Site Administration with the following purpose: the data provided by the Visitor (Buyer) during registration on the Site will be used to process Orders for the acquisition of Goods, receive information about the Order, send by telecommunication means communications (via e-mail, mobile communications) of advertising and special offers, information on promotions, draws or any other information on the activities of the Website https://pl-cosmetics.com , for other commercial purposes.
10.3. For the purposes provided for in this clause, the Administration has the right to send letters, messages and materials to the mailing address, e-mail of the Visitor (Buyer), as well as send SMS messages, make calls to the number indicated in the questionnaire, if necessary to complete the Userโ€™s order ( Buyer). The administration has the right to record telephone calls with the Visitor (Buyer) in order to improve the quality of service for the latter, to which the Visitor (Buyer) gives his unconditional consent.

 

11.4. Cookies 
11.4.1. The site is designed in such a way as to best meet the needs of our visitors. Pursuing, in particular, this very goal, when you enter our Site, cookies are automatically downloaded to your computer to help you identify. Thus, we use cookies to ensure personalization of information especially for you. However, you can deactivate this feature at any time by changing the appropriate settings in your web browser. When cookies are disabled, you can continue to use the Site. 
11.4.2. The Visitor (Buyer) agrees to the use of cookie technology by the Administration. Cookies do not contain personal information and can in no way read the information of the visitor's (Buyer's) hard drive. Cookies are used to improve the quality of services provided, including: for quick identification of the Visitor (Buyer); saving the settings of the Visitor (Buyer), his personal preferences, tracking the status of the Visitor (Buyer) access session and his characteristic trends. The administration also uses cookies for advertising purposes, including to manage ads on sites on the Internet. When the cookie is disabled by the Visitor (Buyer), the Administration does not guarantee the full functioning of the website https://pl-cosmetics.com or some of its services.
11.5. The buyer gives the Administration the right to process its personal data, including: to place personal data in the Administration's databases (without further notice), to carry out lifelong storage of data, their accumulation, updating, change (as necessary). The Administration undertakes to protect data from unauthorized access by third parties, not to disseminate or transfer data to any third party (except for the transmission of data to related parties, commercial partners, persons authorized by the Administration to directly process data for these purposes, as well as to a mandatory request from a competent state body).
11.6. In case of unwillingness to receive a newsletter about promotions, new products, etc., the Visitor (Buyer) has the right to refuse it by sending a letter to the Administration and / or putting a corresponding mark in your account.
11.7. The administration is not responsible for the content and accuracy of the information provided by the Visitor (Buyer) when registering on the website https://pl-cosmetics.com/ and placing the Order.
11.8. The Visitor (Buyer) is responsible for the accuracy of the information specified during registration on the website and placing the Order, agrees to all risks associated with the inaccuracy of such information.

 

12. PROTECTION OF PERSONAL DATA

12.1. By accepting the terms of this offer, the Buyer agrees to the processing (registration, accumulation, storage, adaptation, modification, restoration, use and destruction of your personal data) of his personal data in accordance with the Law of Ukraine "On Personal Data Protection".

 

13. COPYRIGHT

13.1. All materials posted on the Site, including trademarks, texts, photographs, drawings, logos, images, logos, graphics, etc., located on this site, as well as software, are the exclusive property of the Site Administrator or its partners and suppliers . 
13.2. The Site Administrator owns exclusive rights to use the intellectual property used in the creation of this Site or placed on it.
13.3. Copying or use of all or part of the elements of the Site is permitted to the Site User solely for personal information purposes.
13.4. Copying and using the content of the Site for other purposes is strictly prohibited. 
Any use not mentioned above, including distribution, reproduction, import, translation, processing made without the prior written consent of the Site Administrator, is considered a violation of the exclusive rights of the Site Administrator.

 

14. OTHER CONDITIONS

14.1. The Buyer's claims regarding color mismatch, the quantity of products are not considered, since the Products are the result of manual manufacturing, therefore deviations are allowed.
14.2. Claims of the Buyer about the occurrence of an allergic reaction to the product are not accepted by the Seller, since the Buyer is responsible for studying the composition of the Goods and performing an allergy test. In the event of an allergic reaction, the Buyer must immediately wash off the product and not use it.
14.3. The seller reserves the right to block access to the site, phone, social networks and other means of communication for persons who do not agree with the Terms of Sale and / or to Users (Buyers) who allow (previously committed) significant violations of this Agreement without notice.
14.4. The offer takes effect from the moment it is posted on the Internet at https://pl-cosmetics.com/en/info/sale-terms and is valid until the offer is withdrawn.